FAQ

Frequently asked questions

How often should I replace my garment?

With normal daily wear and care, it is recommended that you replace you garment every six months. Should your garment show sings of excessive wear or fit looser or tighter than when you originally purchased it, it is recommened to consult with your fitter about being re-measured or replacing your garment.

Fitting services are available by appointment. Click on the Fitting Appointments tab to see the fitting details and to schedule an appointment.

Here is a photo of one of my garments that had execessive wear, prior to six months, and needed to be replaced with the purchase of a new pair.



When should I wear my compression garment?

In general, graduated compression garments should only be worn during the day while you are upright and mobile, and should be taken off and washed at night. Consult your primary care provider for specific instructions. Some garments are designed specifically for night time use. Each product page will indicate if it is a garment that can be worn at night. If you need to wear your garment every day, like I do then I would suggest purchasing several pairs so that you can alterate between them while the other is being washed.



What does graduated compression mean?

In stockings, the greates compression begins at the ankle and decreases up the leg. For arm sleeves, the greatest compression begins at the wrist and decreases up the arm.



Are compression garments comfortable?

This is a difficult question. When I ordered my first garments I didn't think they would fit me even though I was measured to confirm the correct size. The garments seemed too small and too tight. If you aren't used to compression the garments are going to be tight and a little difficult to put on until you get used to it. There is donning equipment available in the store under Aids & Accessories if you want to purchase an item that would help in donning (getting on) and doffing (taking off) your garment. However, a garment should never cause pain, numbness or discomfort when worn.



What type of laundry detergent should I use for my garments?

Any laundry detergent that does not contain bleach or fabric softeners should be OK to use.

If you are uncertain about what product to use, there are some detergent options under the Aids & Accessories tab on the SHOP COLLECTION page.



What compression level do I need to wear?

Each product on the SHOP COLLECTION page should tell you the indications for use. However, here is general guide for compression ratings: Compression Level 15-20 mmHg Indications: Extended standing or sitting (travel); Prophylaxix (pregnancy, risk factors); Heavy, fatiged, tired legs. Compression Level 20-30 mmHg Indications: Painful, fatigued and aching legs; Spider veins/mild edema (due to pregnancy, age, travelling, etc.); Post sclerotherapy of small veins; Mild to moderate varicose veins; Elective surgery (sclerotherapy, phlebectomy, vein stripping, orthopaedics); Orthostatis/Postural hypotension. Compression Level 30-40 mmHg Indications: Moderate/severe edema (pregnancy, risk factors); Surgery (orthopaedics, post fracture, traumatic edema, sclerotherapy, phlebectomy, vein striping; Skin changes without ulceration; Superficial Phlebitis (red, painful); Deep Vein Thrombosis/Post Thrombotic Syndrome; Skin changes with healed ulceration; Skin changes with active ulceration. Compression Level 40-50 or 50-60 mmHg Indications: Severe Deep Vein Thrombosis/Post Thrombotic Syndrome; Severe skin changes with healed ulceration (recurrent); Severe skin changes with active ulceration.